Problem
The client has encountered several challenges that hinder its efficiency and growth. Excessive time spent on order management is a significant issue, with managers and admins dedicating substantial time to processing and supporting orders. This complexity arises from the intricate nature of the business processes spread across various systems and services. Additionally, slow and non-transparent processes are hindering productivity, as users struggle to comprehend the workflow and subsequent steps. Furthermore, scaling sales, a key objective for the client, proves challenging with the current team size. Despite efforts to achieve this goal, the client faces difficulties due to operational constraints.
Solution
Our solution aims to tackle the challenges encountered by the client's business by optimizing the video production process and improving user interaction across various roles. This involves making production more efficient for quicker turnaround times, offering a user-friendly interface, reducing information exchange time, and enabling comprehensive process monitoring.
To achieve these goals, we created a custom web service that seamlessly integrates into the client's operations. This service automates order processing, provides cloud-based video storage, ensures transparency in workflows, and offers flexible authorization. With these features in place, our solution empowers the client to overcome obstacles, enhance efficiency, and stimulate growth.